Is the TAMKO warranty any good?
TAMKO's architectural shingles carry a Limited Lifetime warranty on single-family homes with a 10-year Full Start non-prorated period, and one transfer within 30 days of a sale. WindGuard covers wind up to 160 mph on Titan XT, StormFighter FLEX and HailGuard when TAMKO starter and hip and ridge are used. Enhanced warranties are available only through TAMKO Pro Certified contractors. The table below is the plain version; the contractor accounts underneath are what the trade reports about claims.
What the warranty covers and for how long
Roofers on social media are openly skeptical of warranty marketing. This table is the answer in facts rather than adjectives; the warranty documents on tamko.com govern.
| Coverage | What it covers | Period | Source |
|---|---|---|---|
| Limited Lifetime | Manufacturing defects in the shingle, single-family residential | As long as the original owner owns the home | TAMKO Limited Warranty |
| Full Start® | Non-prorated period: material and reasonable labor to repair or replace | 10 years on architectural shingles; 5 years on Elite Glass-Seal | TAMKO Limited Warranty |
| WindGuard® | Wind damage up to 160 mph, with TAMKO starter and hip & ridge installed | Titan XT, StormFighter FLEX and HailGuard; 130 mph on Heritage | TAMKO WindGuard® Limited Warranty |
| HailGuard™ system | Leaks from hail up to 3 inches, as a system warranty | Up to 20 years | HailGuard™ Extended Limited System Warranty |
| Enhanced warranties | TAMKO Shield™ (20-yr Full Start), ProShield®, MasterShield®, DiamondShield™ (50-yr Full Start, 25-yr workmanship) | Available only through TAMKO Pro Certified contractors | TAMKO Pro program terms |
| Excluded | Improper installation, inadequate ventilation, damage from foot traffic, alteration, or acts beyond the covered wind and hail limits | See the warranty document for the full list | TAMKO Limited Warranty |
| Transfer | One transfer to a subsequent owner | Within 30 days of the sale of the home | TAMKO Limited Warranty |
A defect, a claim and a replaced roof
Shown in full, not trimmed to a pull quote — a reviews hub run by the manufacturer only earns credibility with an audience that's skeptical of warranty marketing if it publishes the failure along with the fix.
Had Tamko Heritage architectural shingles (Rustic black) installed on our house in 2013. By mid 2014, we began seeing some discoloration on what seemed to be 90% of the shingles, on all surfaces / exposures of our roof. I contacted Tamko, followed all their instructions on how to submit a warranty claim, found their rep Cheryl to be extremely accommodating when I called, and they did honor the warranty and my roof was just replaced. Per the warranty, which I knew in advance, Tamko covered the cost of the replacement shingles and the labor to install. I had to eat the cost of the tear off and removal of the defective shingles. Overall - while we were certainly disappointed that the product failed in the first place, we found dealing with Tamko for resolution under warranty to be a positive experience, and we are very happy with the replaced shingles.
Contractor accounts of claims
Ive had three occasions of faulty shingle and Tamko paid for a replacement each time with no issue.
Installed: TAMKO HailGuard Class 4 in Rustic Slate.
Dana Burkholder Smith Having installed all of the above, would recommend TAMKO Titan XT as the shingle with a brilliant warranty and the newest and most impressive technology for a roof to last built into it.
The wall for this topic
“Tamko's top of the line Stormfighter and Titan shingles edge out the GAF equivalents in both price and performance”
“Ive had three occasions of faulty shingle and Tamko paid for a replacement each time with no issue.”
“Installed: TAMKO HailGuard Class 4 in Rustic Slate.”
“TAMKO's Heritage Series is the go-to choice among roof shingles brands for homeowners with a tighter budget who still want a Lifetime warranted architectural shingle.”
“Dana Burkholder Smith Having installed all of the above, would recommend TAMKO Titan XT as the shingle with a brilliant warranty and the newest and most impressive technology for a roof to last built into it.”
“the titan is an amazing product, and if you are in a shop that can qualify with their diamond warranty its the best out there for value/protection.”
“You can ask for an upgrade to warranty from manufacturer, I had a good experience dealing with them unlike multiple bad experiences I had with GAF.”
“Go with the Tamkos I have installed them for years, they're a great company and stand behind their products.”
“Anytime Tamko has had issues they pay the claim. They stand behind the product.”
“In this world of impact-resistant roofing, these offer the industry's highest wind warranty available for impact-rated asphalt shingles.”
“We have been installing Tamko shingles since they came to NJ in the early 80's and we have had one warranty claim for defective shingles, which Tamko settled to the complete satisfaction of the homeowner.”
“I turned in a claim with Tamco because my shingles were defective. I went through the claim process and in 6 weeks time I received a certificate for all the shingles at no cost to me and a certificate for all the labor to remove and replace. I am one truly thankful customer and give them a 5 star rating.”